What are Digital Banking Platforms (DBP)?
A digital banking platform (DBP) enables a bank to begin the transformational process of becoming a truly digital bank that is ecosystem-centric. A DBP also enables banks to achieve business optimization. However, that is not the end state. For banks seeking only business optimization as the goal of their digital banking strategy, a digital banking multichannel solution will meet those needs.
Backbase is an omnichannel state-of-the-art digital banking software solution that unifies data and functionality from core banking systems and fintechs into a seamless digital customer experience across any channel.
Many large financials around the world have standardized on the Backbase platform, including HSBC, ABN AMRO, Metro Bank, Citizens Bank, RBC, HDFC, Hiscox, BNP Paribas, Discovery Bank, Virgin Money, PostFinance and Westpac.. and in Vietnam, there are some Commercial Joint Stock Banks that are beginning with backbase as their Digital Banking & Fintech system.
More and more financial institutions are partnering with fintechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem. Backbase is also combining with mulesoft to provide Open API and Digital Banking platform.
Omnichannel -- also spelled omni-channel -- is a multichannel approach to sales that seeks to provide customers with a seamless shopping experience, whether they're shopping online from a desktop or mobile device, by telephone, or in a brick-and-mortar store.
An omnichannel approach means there's integration between distribution, promotion and communication channels on the back end.
Backbase solutions
Backbase solutions include solutions for Retail Banking, SME Banking, Corporate Banking, Wealth Management and RMs.
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